24/7 Access to Your Plan
View member cards, benefits and claims, and more!
Create an online account or
download our mobile app today!
Modal for Frequently Asked Questions
Frequently Asked Questions
You can review plan information on the benefits and coverage page. Types of service, co-pay amounts and deductible information are located under the “Common Benefits” section.
Our treatment cost estimator helps determine what you’ll pay out-of-pocket. It’s easy to use and gives you options for services based on your current plan.
It really depends on your plan. If you reach your deductible, you may have a copay for some services and coinsurance for others.
Coinsurance is similar to copay. Instead of a fixed-dollar amount, you pay a percentage of the total bill. For example: If your coinsurance on a $100 bill is 15%, you pay $15 and we pay the rest. You’ll never pay more than your out-of-pocket maximum.
This is the most you could ever pay in a year on covered health care services, excluding your monthly premium. Any deductible, copay, coinsurance or payment for covered services goes towards your out-of-pocket maximum.
Once you hit your out-of-pocket max, all you need to do is to continue paying your monthly premium. We’ll pay 100% of the cost when you get care for covered services.
