Specialty Pharmacies

Specialty pharmacies provide focused care for patients with complex medical needs. 

Specialty drugs are used to treat complex, chronic conditions such as cancer, rheumatoid arthritis, and multiple sclerosis. These medications may be taken orally, by injection, or infusion, and often require special handling. 

Specialty pharmacies are dedicated to managing these complex therapies and offer: 

• Support from clinical experts to help manage your condition and medication side effects 
• Guidance on navigating your insurance benefits 
• Education on safe and effective medication use 

Convenient, personalized service 

With one toll-free call, specialty pharmacies can: 

• Enroll you in their program 
• Coordinate with your doctor for prescriptions 
• Arrange home delivery 

Additional services include: 

• Easy refills, reminders, and online ordering 
• 24/7 access to pharmacists and medical professionals 
• Coordination of care with your healthcare provider 

Next steps 

1. Your physician will prescribe the specialty drug for you and send the prescription to a specialty pharmacy. 
2. You will be contacted by an advocate who will explain the specialty pharmacy’s services and coordinate the shipment of your first order. 
3. Refills can be ordered online or by calling the specialty pharmacy and speaking with a customer service advocate.  

We are here to help with any additional questions about specialty pharmacies or specialty medications.